Zoho CRM Connection Setup Errors

I thought I'd share how to fix an annoying error when creating a Zoho CRM connection.

When creating a new connection and authenticating the Oauth popup, Celigo responds with the following error.

Sorry, but we were not able to successfully authenticate your connection.
{"code":401,"message":"{\"code\":\"OAUTH_SCOPE_MISMATCH\",\"details\":{},\"message\":\"invalid oauth scope to access this URL\",\"status\":\"error\"}\n"

This is due to the fact that the endpoint Celigo uses to test the connection requires the settings.profiles.READ scope.

To solve this issue, make sure to include this scope (it is first on the list) in addition to whichever additional scopes are needed for the integration:

Hopefully this helps if someone runs into this issue in the future.

0

Comments

3 comments
Date Votes

Please sign in to leave a comment.

 

Didn't find what you were looking for?

New post