Assigning Errors
Is there a way to assign errors based on flow? For example, if I have a flow and I always want “Dave” to troubleshoot the errors that may occur in that flow, is there a way to assign Dave to all errors that may occur for that flow (kind of like a global flow setting)?
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Hi Dave Guderian
Currently, there doesn’t appear to be a way to automatically assign all errors for a specific flow to a particular user. However, a practical workaround is for the responsible person to set up notifications for that flow in the flow settings. This ensures they’re alerted whenever an error occurs, allowing them to promptly address and troubleshoot the issue. Since it’s the same person receiving the notifications, they’re likely familiar with the context of the errors.
However there is something else which does not fully align but worth mentioning this is regarding errors with the same retry or trace key: These can be automatically assigned to the same user based on your flow settings. While this doesn’t fully align with your request, I thought it might still be helpful to mention:
https://docs.celigo.com/hc/en-us/articles/22663099178267-Assign-errors#h_01HR5G13W0KT8EG9VEFHK8CE97
Dave Guderian I just published a new flow to the marketplace that automates assigning errors based on the flow and error message. It's a simple yet powerful tool that asks for three inputs:
How It Works:
Check it out and let me know what you think!
Limitations:
Thanks Tyler Lamparter . I am hoping to get this installed and play around with it this week! Thanks again for creating this and will provide any feedback once I have an opportunity to download it and use it!
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