Base URI for JIRA
Answered
Hi, I am trying to set up a connection with JIRA (not using the prebuilt connector, just New Connection on the integrator.io plarform). I think I am not filling in the right Base URI >>
Because when I press Test I get >>
Does anyone know how to tackle this?
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Official comment
Hi Damon Betlow, I think this is a bug, since that option is available in the legacy UI:
For now, please switch back to the legacy UI (from the avatar), create the connection there, and then you can continue in the new UI. We will file a bug for this and get it resolved.
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Hi Menno, what you've entered looks fine here, assuming the username and password are correct, and assuming that user has access to JIRA APIs. I assume JIRA would return a 401 in that case too...
If you can't get past this, please log a ticket with Celigo Support.
Thanks,
Matt
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The screenshot shows on-premise as an option. I don't see an on-premise option when setting up a Jira connection. Our Jira is NOT located in the cloud. Was hoping to use the on-premise agent to connect with the on-premise Jira server. Is the only way to do this via REST?
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Hi Damon Betlow,
It looks like you found a bug in that these options are missing on our new UI - I've just logged it - thank you! In the meantime, you should be able to use our legacy UI - please go to your user avatar drop-down, then select Switch to legacy UI. Thanks for letting us know and we'll get this fixed!
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Thank you Courtney Jordan and Matt Graney! This worked. I also didn't realize I could still switch back to the old UI as I didn't see the link any longer. Thanks for that as well. Was not looking forward to doing this in REST.
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Hi Damon Betlow, FYI, we just patched this so the cloud/on-prem option shows properly in the new UI. Thanks again for point it out!
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