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Field mapping basic question

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3 comments

  • Official comment
    Rohit Gupta Product Management Director

    Hi James,

    Pls see below:

    1. Yes, you can directly type in the API name for the field if you don't see in the dropdown. For the "External Id" field specifically, pls note that the Integration App already has logic built-in into the code to set a defined format for each appropriate NetSuite record type to prevent de-duplication of records and you not need to map this explicitly in mappings.  

    2. Once a quote is marked primary, the quote lines should mirror the opportunity lines. You should be able to map the Opportunity lines directly. Does this address your use case or is there something else you were looking to achieve?

    3. Here's an example on how to do this: https://docs.celigo.com/hc/en-us/community/posts/360061586311/comments/360010909412. We will also be adding a separate article in our Knowledge base.

  • PSA Admin

    Thank you for your response, although I could have used the comment a few months ago! But here is the issue with the quote on CPQ. The quote lines have detailed product descriptions with customer specifications, and uses some html markup for formatting. The Opp Product line does not have this description, which is crucial.

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  • Docs Support

    Hi James, 

    We believe you have built a custom flow in integrator.io with a script to remove the html tags, to achieve your use case. 

    Some of our customers do not use the description field in quote lines. Instead, they use new Notes feature in Salesforce to sync descriptions with rich text and html tags. We are working on an enhancement to sync enhanced Notes as HTML files in NetSuite. 

    You may also check if that option works for you when it is available (tentatively Q3 2020). 

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