Failed to extract child records to netsuite

shiva ch

• February 17, 2020 10:58
• Edited

In Sales Order object there are few line items exists even though it is showing the error as mentioned below.

Failed to extract child records from one To Many import data. Record at index 0 was not an array, and no Path To Many was provided.

 

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  viliandy leonardo Product Management Director

  • March 09, 2020 18:24

  shiva ch Could you clarify the scenario above and in what steps you see the error message above?

  Thanks

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  Lukas Bowen

  • December 04, 2020 16:15

  This is a similar issue that I am experience; however, mine is with Invoice Objects. I have a real time listener setup for Netsuite on Invoices which then submits the data over to Salesforce. Then I need copy the items on the invoice; however, when I specify one to many relationship to the "item" field I get the error posted aboved wheen trying to work with it.

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  Courtney Jordan Experience Strategy & Design Director Community moderator

  • December 07, 2020 16:14

  

  

  

  Hi Lukas Bowen,

  Thanks for letting us know you're running into this issue. integrator.io throws this error when the oneToMany path doesn't exist in the source data. Could you check your exact data by opening the retry data in the error job? If you could submit a support ticket on this, they'll be able to help you resolve this more quickly. Thanks!

   

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