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export with different file specific qualifications modifies the same export

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4 comments

  • Official comment
    Matt Graney VP of Product Management
    Answer Pro
    Top Contributor

    Hi Morgan Health,

    If you're seeing the behavior as described, that would be a bug. Could you please file a Support ticket with more details so we can check this out? I would suggest recording a short video to show the issue in this case.

    The way it should work, of course, is just as you imagine it -- that creating a new export on a connection that you've used in an any number of earlier exports should not affect other exports in any way.

  • Courtney Jordan Experience Strategy & Design Director Community moderator
    Celigo University Level 4: Legendary
    Awesome Follow-up
    Top Contributor

    Hi Dennis Craig,

    I just created a ticket for you - 62429. It's super fast from our Zendesk tool, we just select Create ticket :), and you'll be updated. Please add any other relevant information so that our support agent can help you more quickly. Thanks for bringing this to our attention!

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  • David Gollom Strategic Partner
    Top Contributor
    Celigo University Level 4: Legendary
    Answer Pro
    Great Answer
    Engaged

    Hey Everyone,

    This might also be some confusion similar to what I had early on in my IO days.  If you create a new export, same connection and select "Use and Existing Export" that actually becomes a pointer to the existing export. It's not a new instance.  So, you can have the same instance of an export running in more than one flow and when you make changes to the export they impact all flows.  

    I've used this to my advantage a few times but it also confused the heck out of me at first.  

    If you want a new instance of an existing object, you need to clone.

    Hope this helps.

     

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  • Courtney Jordan Experience Strategy & Design Director Community moderator
    Celigo University Level 4: Legendary
    Awesome Follow-up
    Top Contributor

    Thank you so much for your help, David Gollom! We were wondering if the user experience could be improved as a result of this issue. We'll try to get this addressed quickly. Have a great day!

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