FAQ: Cannot sync record URL from NetSuite to Salesforce
Because the URL value does not exist in a field in NetSuite, our integration app does not provide mapping for it. There are two workarounds:
- You'll need to add a Type field in the Custom Entity Field in NetSuite, then select Hyperlink. In the Validation & Defaulting tab below, specify the Default Value with your URL and an ID such as below. Here are some NetSuite KBs that cover this:
https://netsuite.custhelp.com/app/answers/detail/a_id/72917/kw/record%20hyperlink
https://netsuite.custhelp.com/app/answers/detail/a_id/67746/kw/record%20hyperlink
- If you don't want to customize your NetSuite, you can add a mapping for NetSuite Record, then in the settings for that mapping, modify the Expression to your NetSuite URL.
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