Getting Address errors when syncing NetSuite Customers to Salesforce Accounts

Answered

Damon Betlow

• July 16, 2020 14:19

"There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Shipping Country"
07/16/2020 10:02:53 am
No salesforce FIELD_INTEGRITY_EXCEPTION
"There's a problem with this state, even though it may appear correct. Please select a state from the list of valid states.: Billing State/Province"
07/16/2020 10:02:53 am
No salesforce FIELD_INTEGRITY_EXCEPTION
"There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Billing Country"

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  Courtney Jordan Experience Strategy & Design Director Community moderator

  • July 16, 2020 15:11

  

  

  

  Hi Damon Betlow,

  Thanks for letting us know! Can you provide more information on which state/country you are using from your data?

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  Damon Betlow

  • July 16, 2020 15:41

  Our Integrator IO app had migrated our v2 settings and was using billstate, billcountry, and shipcountry.  I noticed that IO didn't recognize these fields so I chose the appropriate fields (_shippingaddress_country.name) and now it works.

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  Courtney Jordan Experience Strategy & Design Director Community moderator

  • July 16, 2020 16:10

  

  

  

  That's great to hear, Damon Betlow! Thanks so much for letting us know about this issue!

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