Discount Items

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1 comment

  • Megan Callaghan
    Engaged
    Awesome Follow-up

    If you are talking about the native Discount Item in NetSuite, you can only apply one to each Sales Order Header, thus there is that limitation in Salesforce as well.

    To work around this, you can use the native discount functionality at the Salesforce Opportunity Product level, assigning a discount and not syncing, and then syncing the discounted rate to NetSuite as the custom price level rate. The NetSuite Sales Order would not have "awareness" of the discount other than it's not the same as list/msrp price.

    This option is supported by minimal configuration in Salesforce (Discount object, entries are lookups onto the Opportunity Product level.)

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