FAQ: Why don’t I see files uploaded to NetSuite?

Q. My flow seems to run fine. Part of the logic includes importing file attachments – from Salesforce, in this case – to NetSuite. However, when I look in the NetSuite File Cabinet, I don’t see any additional files uploaded. Where did they go? Why didn’t I receive an error?

A. The most common cause is simply overwriting a file with the same name. NetSuite File Cabinet, like most file systems such as FTP, allows only one file with the same name per folder. The previous version is then updated during your flow. You can open the file to verify its contents and see if that’s happening in this case.

You could check for the filename’s existence programmatically. However, we recommend enforcing unique filenames, easily accomplished by appending an ID or timestamp to it, using handlebars.

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  • I got the same issue - flow runs successfully but no file added in the NetSuite File Cabinet. I checked that the there is no this file in the target folder. 

    Any other suggestions on places to check? Thanks!

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