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Just how does "Overwrite taxes with Shopify Tax Amounts" work?

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4 comments

  • Courtney Jordan Experience Strategy & Design Director Community moderator
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    Hi Steve Klett,

    Thanks for writing in to let us know where we can clarify information in the UI and in documentation. I'm checking with our Shopify experts on this and will get back to you as soon as possible.

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  • Steve Klett Strategic Partner
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    Hi Courtney,

    I was meeting with my partner Dave and we (he) realized that I hadn't checked the Sales Order, rather I was focused on the Invoice. I had assumed the invoice would match the order, but it doesn't. The order looks correct and like what I would expect. The documentation is fine, now that I've realized I was looking in the wrong place it all seems just fine.

    Should I delete this whole topic of leave it here for others?

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  • Courtney Jordan Experience Strategy & Design Director Community moderator
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    Please leave it, Steve Klett - it's definitely helpful for others! We really appreciate you and Dave being so engaged in our community and providing troubleshooting advice to others! You're like honorary team members :).

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  • Courtney Jordan Experience Strategy & Design Director Community moderator
    Celigo University Level 4: Legendary
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    Hi Steve Klett,

    To address your expectation that the invoice would match the order, you can bypass NetSuite’s recalculation of the tax by using our Invoicing flow (found under the Billing section) where we will reuse the calculations from the Sales Order that we’d created through the Order flows. Let us know if that works!

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