Disabling tracking number for Fulfillments


1 comment

  • Gogula R Bhavana Prebuilt Docs Team Lead Community manager

    Hello Bonnie Zacharia

    Thank you for writing to us.

    The "Tracking ID" field is not mandatory on the Shopify side.

    We get the below error only if you submit an empty tracking number, "errors\":{\"tracking_numbers\":\"expected String to be a Array\"}}"}
    Next to the "fulfillment.tracking_numbers" mapping, 
    1. Click Settings.
    2. Check the Discard if empty box.
    3. Click Save.
    The above steps are to make sure that if get the empty value for the tracking numbers, the flow doesn't submit the entire node to Shopify. Also, to make sure that Shopify doesn't display any error message and the request gets processed successfully. 

    Please let us know if you need any further information. You can comment back on this post.

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