Really overwrite tax instead of just kind of overwrite it?
So we have 'Overwrite taxes with Shopify Tax Amounts' set, however NetSuite recalcs and the balance is in etail variance. Is it possible to just take the tax that shopify charges and have NetSuite use that without recaculating?
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We're having the same issue and trying to find a resolution for it.
Brian Duffy did you resolve this? Was it just a very small rounding variance?
Hi Brian,
When the 'Overwrite taxes with Shopify Tax Amounts' is set, the Integration App respects those values and uses those in NetSuite. We haven't seen any issue reported by the other customers on this. In your case, can you please check if there are any other scripts in your NetSuite account that are linked to these records? If your problem persists, please create a ticket with our support team and we can help you resolve the issue.
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