TROUBLESHOOTING: NetSuite Assistant not working in Chrome

If the NetSuite Assistant doesn't launch when you are using a Chrome browser, the following adjustments have enabled the NetSuite Assistant form to launch correctly in Chrome for some customers. You may need to re-apply these changes after new bundles are installed.

1. Log out of NetSuite.
2. Open a new tab in Chrome and enter chrome://flags/ in the URL. If you are using Edge's chromium browser, enter edge://flags/
3. Search for "SameSite", then set the value to Disabled for SameSite by default cookies.
4. You may also need to set these to Disabled, though we didn't need to on our internal tests: Enable removing SameSite=None cookies. (Cookies without SameSite must be secure.)
5. Close Chrome, re-open it, and log in to NetSuite and integrator.io.
6. If NetSuite Assistant still isn't working, clear your cache and try again.