we are trying to use Celigo in order to synchronize Jira and Oracle Netsuite.
We were able to synchronize all fields we need in both directions (also custom fields).
Also, when we transition an issue in Jira we are able to map the transition in Netsuite and to change the relative status.
But, when we try the opposite (map the transition of Netsuite case), we are not able to map the status transition starting from Netsuite in Jira.
Can someone help us to understand how can we map a status transition from Netsuite to Jira?
Thanks very much in advance,
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