Enhancement request: Stop flow if lookup retrieves no records

Stephen Brandt Documentation Manager Community moderator

• August 05, 2021 23:33

Crossposting Steve Klett's request for upvoting and wider Product team visibility:

I've got a few flows that will fail miserably if a previous lookup failed to yield results. I've looked through the lookup settings page and don't see any way to indicate minimum result count or anything that could be used to catch this. I've thought about a script that could throw an exception, but that adds complexity.

What is needed is an option on the lookup to tell it zero results is NOT a success.

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  Aishwarya M J Referral Partner

  • February 07, 2023 06:47

  Hi Stephen Brandt,

  Is the mentioned enhancement achieved? I am facing the same problem. I need to ignore/disregard the records that do not give a result on the Lookup step and prevent it from passing on to next step in the flow.

  Please suggest a solution.

  Thanks

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  Stephen Brandt Documentation Manager Community moderator

  • February 09, 2023 22:59

  

  

  

  

  Hi, Aishwarya M J. The original suggestion was captured for our customer-requested features, and I'm adding your upvote to it. Thanks for taking the time to let us know. 

  I've asked around a bit, and it seems that Steve had correctly narrowed down the solutions to a JavaScript hook, if that's an option to get your flow unblocked. 

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