We have an issue with Tax invoice left open when an order is completely fulfiled after partially refund from Shopify
For example: when we partially refund $100 on an unfulfilled order without selecting any item or shipping
In Netsuite we will have the following records:
- Sale Orders
- Customer Deposit
- 1st Deposit Application (for only $100)
- Customer Refund (for only $100)
After this order is completely fulfilled
- 2nd Deposit Application (for the whole order)
- Tax invoice (for the whole order) but the status is "Open" and ask to "Accept Payment"
Is there any chance to automatically accept the payment which was in the 1st Deposit Application?
Thank you so much for your help
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