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Struggling with the new Run Dashboard

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6 comments

  • Official comment
    Akhilesh Goyal Product Manager
    Answer Pro
    Great Answer

    Hello Steve,

    I wanted to let you know with the latest release, you will have the option to drill down in the specific run and view statistics about the run in the Run history Tab. 

    You can read more about this new change in this Article

    Thanks for this valuable feedback, it proves immensely helpful in making our Product better.


    Regards,
    Akhilesh Goyal

  • viliandy leonardo Product Management Director
    Answer Pro
    Top Contributor

    Steve Klett

    Thank you for providing your feedback on the new run console.

    The  "Run history" tab shows the summary result of success count and ignored count and error count and the "Run console" tab shows the result for each step for the most recent flow run.

    To view past result stats for each step, you can use the flow dashboard that charts the result as a time-series line chart. See this kb for detail: https://docs.celigo.com/hc/en-us/articles/360048814732#graphs

    Thanks

    0
  • Steve Klett Channel Partner
    Awesome Follow-up
    Engaged
    Celigo University Level 2: Seasoned

    Viliandy,

    Thank you for your reply. I understand that the Run Console is only the most recent run and I'm getting used to that view more and more. I don't understand why the Run History would not have the ability to drill down and see the individual components of a run. That was a feature that I used often and am missing. The reports and graphs are useful as an overview or to see trends, but they don't meet my needs to see what happened (in detail) 2, 3 or 5 runs ago.

    Hopefully adding drill down capabilities will be considered in the future, until then I'll try to figure out another technique.

    0
  • viliandy leonardo Product Management Director
    Answer Pro
    Top Contributor

    Steve Klett

    Why would you need to see what happened 2,3, or x runs ago? How does the information help you with monitoring or resolving errors? Please let me know if you'd find it easier to discuss in person and I'll set up a meeting.

    Thanks

    0
  • Steve Klett Channel Partner
    Awesome Follow-up
    Engaged
    Celigo University Level 2: Seasoned

    viliandy leonardo

    I would want to see what happened in previous runs as part of troubleshooting and development. 

    How many records did the lookup skip before we changed the setting to XYZ?"

    I would check this by reviewing the detailed steps for that run - I don't think this is possible in the new version, is it?

    or... 

    The NetSuite script threw a bunch of errors, what did Celigo send?"

    In which case I'd look back at previous runs to access the errors (if any) and possibly look at retry data.

    Or...

    None of the records were copied to the S3 backup folder but the flow ran because Shopify was updated, what happened?

    You get the idea I hope.

    Unless I'm missing something, the new version has removed data that us "developers" found useful and relied on.

    0
  • viliandy leonardo Product Management Director
    Answer Pro
    Top Contributor

    Steve Klett

    We are working through some details internally about adding back the statistics (number of success, ignored, errors, auto-resolved) per flow run in the flow run history view. 

    One option that you may explore is to run flow events report (read here about how to run this report) which lists all records processed (success, ignored, errored, resolved) when the flow runs at specific time window. Each record is uniquely identified by its trace key (read here for setting trace key).  

    Please let us know if you are interested in providing us feedback for future iterations of the run history functionality.

    Thanks

    0

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