Error message when sending new order to Amazon for fulfillment with MCF
Getting this error message. Anyone know what this means?
Non lead item differs from lead item (Line 1) at column DisplayableOrderComment
The order being exported has 2 line items that are different.
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Hello Cory Anderson
Hope you are doing well !!
This is an Amazon application error, as per this error message, you are trying to submit an MCF order with more than 1 line items. And the field "DisplayableOrderComment" doesn't have same value for all the line items.
Actually, in the MCF Order which you are trying to add via the IA flow "NetSuite Order to Amazon (MCF) Order Add", we submit a list of fields for this request, out of which, for below fields Amazon expects the same value for all the line items in the same Order.
Please review this details and let me know if anything is required.
Khaisar - so does that mean that you cannot submit an order to Amazon MCF that has 2 different items on it?
Actually, I think this is because one of the items is not available in our Amazon Seller Central account.
Hello Cory Anderson
What I meant from my previous comment is, we do support submitting an MCF Order with multiple Line Items, but the validation from Amazon is, all the below mentioned fields should contain same value for all the line items in an Order.
1. MerchantFulfillmentOrderId
2. DisplayableOrderId
3. DisplayableOrderDate
4. DisplayableOrderComment.
I don't think this error is because the particular SKU not present in your FBA catalogue, because Amazon MWS throws a different error message for that issue.
I removed the SKU that was not in the FBA catalog and the order was exported to Amazon correctly. :-)
It could be because the DisplayableOrderComment is not the same value, but I did test with just sending that as a blank value and it errored as well. The default mapping on the saved search for that field is the line level memo. That is always going to be different.
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