Error message improvement

James K

• March 09, 2022 16:18

Hello all,

A suggestion to improve an error message. I have an import update step in a flow that was finding duplicate records and, as expected, threw an error. The message is as follows:

"Multiple matches found for lookup."

lookup_conflict

Lookup

However, I also have in the field mapping a lookup field (Static Value to Value) with a dozen pairs of values. My difficulty was that the error message does not specify what lookup it's referring to. It took quite some time to figure it out, but if the error message had been slightly more specific, like "multiple matches found for record lookup", it would have taken only minutes.

Thank you much,

Jim

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  Kate Larson Senior UX Researcher Community moderator

  • March 09, 2022 16:29

  Thanks for posting this suggestion, James K. I will pass this on to our engineering team. We really appreciate your feedback!

  -Kate

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  Savana Baijnath

  • October 13, 2022 12:08

  Has there been an answer for this yet? 

  Currently going through the V2 to IO configuration mapping. This error is not helpful, if it cannot tell me where to look.

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