Is it possible to fetch 1 record on demand in NetSuite?

I believe I understand the concept of export and real-time for fetching data on NetSuite. However, I'm sure if my use case is possible:

I wanted to query a customer's credit hold (or balance), on demand. Meaning, potentially a single record at a time, using NetSuite's external ID.

Can I? If so, how, if not, any other idea?

Thanks!

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