Anyone else seeing intermittent issues where Customer Deposits are not being created by the Integration App?
We have 3 sites across 2 clients where the Create Sales Order Flow (scheduled) does not properly trigger the Create Customer Deposits Flow (real time) which means that the cash recorded from customer payments for Shopify orders does not get recorded in NetSuite. So when Sales Orders get shipped and Billed, the Invoice is NetSuite remains unpaid even though the order was paid for on Shopify.
For one client this has been happening since at least February 2022 and now a second client just found it happening since early April 2022.
I do have Support Tickets are open on this issue.
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