Upload CSV to resolve or retry multiple errors

Answered

Barb Downey

• June 01, 2022 17:37

I have verified that I am using Error Management 2.0 but I cannot see the 'Errors>View option in order to download the errors to a spreadsheet. I do not get to 'Upload processed errors'.

 

1

• Official comment

  

  Akhilesh Goyal Product Manager

  • June 03, 2022 06:18

  

  

  Hello Barb,
  
  The behaviour you are mentioning is in fact from Error Management 1.0, in Error Management 2.0 we have made it easier for you to process errors in bulk, now you don't have to download the file and mark the error which you want to process and upload. You can simply select multiple errors at once in the error list to resolve or retry. You can read more about Error Management 2.0 in this article and you can read the difference between Error management 1.0 and 2.0 here
  
  Regards,
  Akhilesh Goyal
• 

  Barb Downey

  • June 07, 2022 19:52

  

  

  Thank you for the reply....

  I have been using the bulk resolution process then. It only allows me to retry 1000 at a time. Is that true or am I not realizing there is another way?

   

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• 

  Scott Henderson CTO

  • June 07, 2022 22:02

  

  

  Currently, there is a limit in the UI where you can only select 1000 errors at a time.  That said, once you click retry for the 1000 errors, you can select the next 1000 errors and retry them in parallel.

  I know this is a painful UX when you have thousands of errors, and I am sure we will eventually increase the 1000 limit in the UI, but I want to make sure you know you can keep triggering new batches of 1000, and they can all run at the same time.

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• 

  Barb Downey

  • June 07, 2022 23:55

  

  

  Thank You Scott! This is very helpful.

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