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Issue with writing CSV data to FTP - it creates the file itself, though the file is empty


1 comment

  • Scott Henderson CTO
    Answer Pro
    Top Contributor

    This is really strange.  Are you saying that the file looks correct when you click on the "Download files" link, but then the file on the actual FTP site is empty?  I have never seen anything like this before.

    I def recommend opening a support ticket, and please let the community know the root cause once it is determined.  i.e. was it an FTP permission issue, or maybe some other process was running that is clearing the files, or was there a bug in, or a config mistake?


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