Starting at what date, should new installations of Salesforce - NetSuite Integration App no longer be required to use the migration from V2 to IO? Are net-new installations already setup as IO star...
Hi Saikumar Rachamalla, just to clarify -- should clients expect to make these changes only after January 24th or are we able to make the updates anytime between now and March 1st? Best, Mina
Saikumar Rachamalla, thank you for the quick reply on this one. I think that is a great update to the other documentation that will help to clear up the discrepancy. Ideally, there would be a separ...
The 'view instructions' link when setting up a new Shopify - NetSuite Tile sends you to a different page. Clicking the link from the quick config takes you to: https://docs.celigo.com/hc/en-us/arti...
Hi Pablo, You can set a default refund location on the main settings page that should address this issue. Alternatively, you might be able to add a mapping on the flow to better customize how it s...
Hi Aakriti, This error comes up because the item in NetSuite has inventory details (usually at least bin/lot numbers) but the incoming order data does not have those details mapped. There are a few...
For 'Step 3: Map your fields' subsidiary is not an available mapping field in the dropdown. Does this mean the custom payout record needs to have that field displayed/added so it can be mapped? Or ...
Hi Gianluca, Yes, this should be possible to do, but you would filter the input to NetSuite. Filtering the output from Shopify is locked down/could only be updated by Celigo. Once you click into th...
Is there a standard way to deal with this if you do not want to set it to a custom value for all missing matches?A good example is digital gift cards. No shipping is required on these items, so I w...
I am looking for suggestions on how to structure the following business requirement: If an order is for a subscription-item, create/find a unique customer in NetSuite. Otherwise, if it is for a re...