Holly Pacheco We have identified that the issue originates from the Shopify API, which is not responding as expected to our API calls. Consequently, a workaround has been provided to address this p...
Hi Tiffanie Craig We regret to inform you that the links previously sourced from Amazon are currently non-functional. For this reason, we have removed those links from the document to avoid confusi...
Hi, Dipali Mose we only have two environments in the integration app: one is Production and the other is Sandbox. Before we respond to your question, we want to clarify the following: Are you usin...
Hi David Gollom, yes. Sorry for the confusion. Updated the doc to make it more clearer. Thank you!
Edward McQuinn I request that you submit a support ticket so our team can address the issue. Thank you!
Edward McQuinn, please confirm if you are using the 'processing method' field in the payment method mapping. We want to inform you that this update is relevant only if the 'processing method' field...
Hi, Edward McQuinn could you please raise a support ticket to validate the issue in detail? Thanks!
David Gollom could you please raise a support ticket with additional details to understand if the customer has set up the NS non-inventory item to track as a separate line and is still calling that...
Mina Banoub Yes, users should make the changes only after Jan 24th, 2024. Once the new setting is added to their IA's, users must enable it and update the gateway field values in their 1:1 static p...
Sujit Desai please see our responses below Q1: When we are trying to establish a NEW (OR existing as well) Shopify Connection for the IA, will the store name in the locked fields always be yourstor...