Nilesh Kumar Senior Product Manager

1. Community
2. BigCommerce – NetSuite Integration App
3. Change Bigcommerce status

Hi restorative therapies Once the BigCommerce order is added to NetSuite, the fulfillment steps needs to be completed in NetSuite. After fulfilling the Order in NetSuite you will need to run the fl...

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• Nilesh Kumar
• August 22, 2024 07:22
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Bug in Shopify transaction to NetSuite customer deposit (add)

Hi David Gollom Thanks for bringing this to us.For POS Orders in the /transactions.json we have a check for source_name = 'POS'. In case the value of the source_name is not set to 'POS', the Cash D...

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• Nilesh Kumar
• August 06, 2024 06:30
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Netsuite Item to Shopify Product Script Execution Time Exceeded

Hi DTC Services, Our current IO configuration sets the batch size at 1000 by default. As an initial step towards troubleshooting “Script Execution Time Exceeded error”, it is suggested to reduce th...

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• Nilesh Kumar
• June 18, 2024 09:29
• 0 votes

1. What’s new
2. Prebuilt integration apps
3. Prebuilt integration apps 2024.5.1 release notes

Hi David GollomWe are transitioning the feature to our customers in phases. By June 18, 2024, all customers will have access to the GraphQL option on the fulfillment settings. RegardsNilesh

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• Nilesh Kumar
• May 31, 2024 05:20
• 0 votes

1. Community
2. Shopify - NetSuite enhancement requests
3. Enhancement request for cash sale edits and return flows

Hi John BaptistaThe POS exchanges scenario is supported in the IA. Kindly refer to the KB Article for more details.The second scenario can be addressed through a custom flow. You can contact suppor...

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• Nilesh Kumar
• May 28, 2024 14:59
• 0 votes

1. Community
2. Salesforce - NetSuite Integration App (IO)
3. NetSuite Salesorder to SalesForce opportunity Flow

Hi Animesh verma   Please perform the following quick checks on your end:  Confirm that the Sales Order Items are available in Salesforce.  Ensure that the Item/Product records are active and as...

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• Nilesh Kumar
• May 06, 2024 06:48
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Replace All Lines not executing on import for RMA into Netsuite

Hi Steve BaslerAs suggested earlier, please raise a support ticket for the request. To contact support, see Celigo Support. 

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• Nilesh Kumar
• April 24, 2024 13:19
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Support for Refunds of Item Groups

Hi David, Thank you for reaching out with your request. As of now, we do not have a set timeline for implementing refunds for item groups. However, I have recorded your suggestion as an insight in ...

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• Nilesh Kumar
• April 15, 2024 14:15
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Need workflow to be delayed by X time from Shopify to Netsuite

Hi StanleyThe order was supposed to be picked up at 12:50 PM according to the scheduled time, and setting "sync orders created prior to" updated as 10. The only reason I can think of is that the pr...

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• Nilesh Kumar
• April 10, 2024 08:37
• 0 votes

1. Community
2. Shopify - NetSuite Integration App
3. Shopify Payouts NetSuite Add On: Exclude cash sales from deposit

Hi Elizabeth,The Shopify Payout Add-on does not support a way/setting to exclude the deposit step. The purpose of the add-on is to automate the entire process and make it touch-less.Reagrds,Nilesh

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• Nilesh Kumar
• March 07, 2024 07:33
• 0 votes