Celigo Support
Activity overview
Latest activity by Celigo Support-
Celigo Support created an article, Mapping dropdown not displaying any available options
Issue: When saved search driven mappings are opened, Integrator.io makes a preview call into NetSuite to obtain the values in the Saved Search. If that search has no records or if the first recor...
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Celigo Support created an article, Mapping a Drop-Down Box on a Zendesk Ticket to a Drop-Down Box on a NetSuite Support Case
Problem: What is the process for mapping a drop-down box on a ZenDesk ticket to a drop-down box on a NetSuite support case? Solution: Use Static lookup field mapping type, which allows you to per...
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Celigo Support created an article, Add Manufacturer's Suggested Retail Pricing (MSRP)
Problem: How can I have an MSRP, online list price, and a sale price if needed. Solution: There are price attributes you can add to update your mapping. See the search configuration below: In the...
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Celigo Support created an article, NetSuite CSV import not triggering realtime export
Problem: When performing a CSV import into NetSuite my real time export is not running even if the Execution Context of the export is set to CSV Import. Solution: The CSV import preference of "RU...
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Celigo Support created an article, Error: "Customer Record with this ID Already Exists"
Problem: If you have multiple customer records in Shopify (different customer IDs) which share the same company name and email, NetSuite will not allow records to have the same customer ID. So...
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Celigo Support created an article, Matrix Inventory Error
Problem: The customer wants to add the item already exported as a variation. It is not possible to club the items as VV once items have exported to eBay. Solution: Remove itemId record from the...
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Celigo Support created an article, Error: Unable to Export Group/Tier Pricing in Magento
Problem: Unable to export group pricing. The Magento price settings are set to the global level. Solution: The Magento price settings should be set to website level if the customer is using website...
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Celigo Support created an article, How to Use the Item Export Flow for Real and Virtual Matrix Items
Problem How do we map a conditional statement within the 'Map Variation Specifics' to pick between the 2 fields based on the type of matrix? Solution Create a new custom field which source from cu...
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Celigo Support created an article, Set up an HTTP-type connection to Magento 1
Select Connection Type as HTTP. Select Authentication Type as Token. Enter the rest of the fields as explained below: Authentication Fail Status Code : 200 [Since Magento1 returns ...
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Celigo Support created an article, Magento Invoice Invalid Quantity Error
Problem: The order was created using bundle item and the advance settings were selected to import "both parent and child". Solution: The invoice must be created using only parent items, not child...