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Unable to update kit inventory saved search
Q: I ran a kit inventory saved search and there were no results when there should have been. When I completely rebuilt the saved search, it worked and pulled all the proper data. Why did my initi...
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Sync customers from Walmart to NetSuite
When an order is placed, the integration app moves information about a customer from Walmart to NetSuite. Each customer is unique because of their IDs (email ID, internal ID, etc). If the custome...
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NetSuite Limitation of the Customer-Subcustomer Hierarchy In the Walmart-NetSuite Integration App
Issue: One of the configuration options in the Customer Import data flow is to set the imported Customers as child records of a default Parent Customer. Unfortunately, NetSuite places a limitati...
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Can I Use an Identifier Other Than "itemid" to Link Items between NetSuite and Shopify?
Q: Can I use "SKU" as an identifier other than "itemid" to link items between NetSuite and Shopify? A: "itemid" is the identifier that the Shopify Integration App uses to link items between NetSuit...
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Error in the Shopify-NetSuite Integration App: '...Multiple matches for that item..' Error in the Shopify-NetSuite Integration App
Issue: An Order is not going through NetSuite. The error showing in integrator.io is that 'there are Multiple Matches for that item'. This is a NetSuite issue that occurs when an Item's name and V...
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Inventory Flow in Shopify is Successful, but Updates all Items to a Quantity of "0"
Problem: The Inventory flow in Shopify runs successfully, but updates all items to a quantity of "0". Explanation: A NetSuite issue (#488368) causes a key element of the saved search grouping to st...
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Incorrect Carrier Information in the Shopify-NetSuite Integration App
Issue: The incorrect Carrier information is being sent over with the Fulfillment in the Shopify-NetSuite Integration App. Resolution: Out of the box, the Integration App does not set the Carrie...
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In the Shopify-NetSuite Integration App, are "Paid" and "Authorized" Transactions the same when Importing Orders?
Q: If orders are coming in as a "Paid" status and our Integration App says "Authorized", would both be imported? A: Yes, this is due to the current design of the Integration App. When a user sele...
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How Do I Handle Credit Card Information on a Test Order in the Shopify Integration App?
Q: I want to run some test orders through the Shopify Integration App. How do I handle the credit card data? Should I use real data or fictitious data, or something else? A: There are a few ways t...
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How to Import Shopify Mass Orders into NetSuite
Issue: We want to load test Shopify Orders pushing into NetSuite. We have a production site full of orders. We would like to pass those orders or somehow mass creates orders in Shopify that would t...