Celigo Support
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Fixing an Unidentified Payment
Identify a correct customer marked as Unidentified. Edit the Cash App Manager Transaction, select the correct customer and save the record. The status of the transaction will be now Unapplied, and...
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Reconciling Partially Applied Transactions
Navigate back to Cash App Batch by clicking on the hyperlink as shown below. Navigate again to Cash App Manager Transactions tab and locate a line with a Status of Partially Applied. For that row,...
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Cash Application Manager Batch Navigation
Navigate to Celigo Cash App Manager tab > Records > Celigo Cash App Manager Batch (v2) Click View into the latest batch record (or the one you want to review). Navigate to the Cash App Manager Tra...
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Deleting Payments and Transactions
If your bank’s Cash App Manager file includes a non-customer payment by mistake and applies the payment to the Celigo Dummy customer, you may have reason to delete the transaction and payment. Edi...
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Third Party Payer
There are occasions when a payment must be applied to invoices across multiple customers. Except for parent-child company relationships, NetSuite does not directly support this, in that a payment c...
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Fixing an Unapplied Payment
Navigate back to the Cash App Manager Batch record. Select the ID from one of the Unapplied types. Navigate to the Cash App Manager Invoices tab. You will see that none of the invoices for the pay...
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Applied Transactions
View Payments that have been fully applied (marked Applied under Status) by clicking on the ID number. Select Cash App Invoices to view all the paid invoices for this transaction.
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Options Determined Pre-Implementation
File import options: Celigo Cash Application Manager can be configured to automatically import files from an FTP site based on a specified schedule. Clients may choose to manually import files th...
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Overview
The Cash Application Manager Use Model and Data Flow: The AR department creates invoices in NetSuite. Your customers send checks, Wire, and/or ACH payments to your bank. The bank creates a file...
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Related A/R Information
For small underpayments, you may wish to create a journal entry to write-off the amount. For small overpayments, you may wish to create a journal entry to write-on the amount. For large under-pay...