To integrate your applications and solutions, Celigo needs to authenticate and connect to them. If these systems have access limitations like IP whitelisting enabled, Celigo won’t be able to connect to them unless you’ve provided access. It’s the equivalent of having an access badge to enter a high-security building; without that, nothing goes through.
Steps to take:
- Determine who handles firewall configuration for your organization, such as a network or security IT administrator.
- Working with the person identified above, determine which access requirements listed in this article apply. Explain that the IP addresses need to be allowed (whitelisted) through your organization's firewall so that your integrations hosted on the Celigo platform can function correctly.
- Once the administrator you're working with has confirmed the IP addresses have been allowed (whitelisted), confirm your integrations are running without connection errors.
IP addresses for different access requirements are listed below, for you to whitelist all applicable addresses within your firewall, to specify for another cloud app, or to give to your administrator.
Access by server type
- NA instance: integrator.io
- EU instance: eu.integrator.io
Important: If you are currently whitelisting North America integrator.io IP addresses for the platform, FTP, or an outbound agent, then you must add the following IP range to your firewall immediately to prevent your integrations from experiencing connection and authentication failures.
Celigo is moving to a single range of IP addresses to make application access and integrations scalable. For this purpose, Celigo has acquired the contiguous IP block 220.127.116.11/24 from Amazon Web Services.
In addition to the IP range given above, the unique IP addresses listed below are all currently required for whitelisting integrator.io. These individual IP addresses are scheduled to sunset between August 16 – 19, 2022. This article will be revised and Celigo will notify all customers by email as soon as they are no longer required.
The FQDN used for port 443 is
For North America FTP, SFTP, and FTPS integrator.io access, you must also add the range 18.104.22.168/24 to the whitelist in your firewall or in other cloud apps. In addition, the individual IP addresses listed below are currently required to be whitelisted. These individual IP addresses are scheduled to sunset between August 16 – 19, 2022. This article will be revised and Celigo will notify all customers by email as soon as they are no longer required.
North American outbound agent access:
- If HTTPS and SSH ports are fully open, no whitelisting is required.
- If HTTPS and SSH ports are open only to specific IP addresses, then you must whitelist the following:
- integrator.io iPaas (platform) IP addresses, including the new range 22.214.171.124/24 and the individual IP addresses listed in that section.
- These individual IP addresses:
Note: The individual IP addresses are scheduled to sunset between August 16 – 19, 2022. This article will be revised and Celigo will notify all customers by email as soon as they are no longer required.
If you are running an agent and don’t have an HTTPS and SSH port open on outbound rules, then you must whitelist the regional integrator.io IP addresses, as well as the following IPs to allow access to the agent-extension servers:
Does Celigo have DNS servers I can whitelist?
No, Celigo currently doesn’t have DNS servers.