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Available Freshsales (Formerly Freshworks CRM) APIs

Rachel Shanthi Bijja
Updated

When you configure an export, import, or other type of flow step using the prebuilt Freshsales connector, you can select any of the API operations listed below*, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Freshsales API documentation. *You can also create a composite endpoint for this application in HTTP mode.

Resource

API endpoint

Export

Import

Contacts

List all contacts: View API

X

List all contacts: Filter API

X

View a contact

X

List all activities

X

List all contact fields

X

List all files and links

X

Create a contact

X

Update a contact

X

Bulk assign owner

X

Clone a contact

X

Delete a contact

X

Forget a contact

X

Bulk delete contacts

X

Bulk upsert contact

X

Accounts

List all accounts: View API

X

List all accounts: Filter API

X

View an account

X

List all account fields

X

List all files and links

X

Create an account

X

Update an account

X

Clone an account

X

Delete an account

X

Forget an account

X

Bulk delete accounts

X

Bulk upsert account

X

Deals

List all deals: View API

X

List all deals: Filter API

X

View a deal

X

List all deal fields

X

List all files and links

X

Create a deal

X

Update a deal

X

Clone a deal

X

Delete a deal

X

Forget a deal

X

Bulk delete deals

X

Bulk upsert deal

X

Marketing lists

Fetch all lists

X

Create a list

X

Update a list

X

Copy contacts to list

X

Add contacts to list

X

Remove contacts from list

X

Move contacts from list

X

Tasks

List all tasks

X

View a task

X

Create a task

X

Update a task

X

Mark task as done

X

Delete a task

X

Appointments

List all appointments

X

View an appointment

X

Create a appointment

X

Update an appointment

X

Delete an appointment

X

Sales activities

List all sales activities

X

List all sales activity fields

X

View a sales activity

X

Create a sales activity

X

Update a sales activity

X

Delete a Sales activity

X

Products

View a product

X

List all files and links

X

Create a product

X

Update a product

X

Delete a product

X

Bulk-update products

X

Bulk-assign owner

X

Restore a product

X

Bulk-delete products

X

Bulk-restore products

X

Add prices to the product

X

Edit prices of the product

X

Delete prices of the product

X

Add products to the deal

X

Edit products of the deal

X

Delete products of the deal

X

Notes

Create a note

X

Update a note

X

Delete a note

X

Phone

Create a manual call log for an existing contact

X

Create a manual call log for an new contact

X

Create a manual call log for an existing sales account