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Set up a connection to Pendo

Pendo is a product-analytics application that helps companies understand their customers better by gathering insights from product interaction.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instructions

Name your connection *

Enter a clear and distinguishable name.

Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

API type *

Choose your Pendo API type you're connecting tool.

The settings then become specific to the selected API type.

API type: Pendo engage API

Setting

Instructions

Token *

Enter your Pendo engage API token.

Multiple layers of protection, including AES 256 encryption, are in place to keep your token safe. When editing this connection, you must re-enter this value each time; it is stored only when the connection is saved and never displayed as text.

dataLoad.svg​​ How to retrieve engage API token

How to retrieve the engage API token

  1. Sign in to your Pendo developers account.

  2. Navigate to Settings > Integrations > Integration keys.

  3. Click + Add integration key.

  4. Enter the description.

  5. If required, check Allow write access.

  6. Click Create.

  7. Copy API key.

API type: Pendo track API

Setting

Instructions

Token *

Enter your Pendo engage API token.

Multiple layers of protection, including AES 256 encryption, are in place to keep your token safe. When editing this connection, you must re-enter this value each time; it is stored only when the connection is saved and never displayed as text.

dataLoad.svg​​ How to retrieve track API token

How to retrieve the track API token

  1. Sign in to your Pendo developers account.

  2. Navigate to Subscription settings > Choose your app.

  3. Under App details, click Show.

  4. Copy Track event shared secret.

Tip

This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see token universal connector documentation.

Additional references