Assigning errors in integrator.io lets you delegate troubleshooting to specific team members to resolve flow issues quickly. Managing flow errors effectively requires a coordinated approach between monitoring, organization, and delegation. After you investigate and resolve flow errors to identify the root cause, use error assignment to route specific issues to the right team members. By combining assignment with tags to organize errors, you create a searchable, prioritized backlog that ensures critical blockers are addressed first. To get started, ensure your team has the correct setup by following the guide to manage integration users and permissions, which defines who can view, assign, and receive notifications for these tasks.
The following table defines which roles can perform assignment and invitation actions:
If a colleague is not currently a user in the integration, use one of the following methods to add them:
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Simultaneous assignment: In the Errors list, select your errors and enter the new user's email. The system sends an invitation and the error notification at the same time.
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Manual invitation: Add the user via the Users tab before assigning errors.
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Navigation: Integration > Users > Invite user
[Screenshot: The Assign errors dialog highlighting the email entry field for new users.]
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Follow these steps to delegate one or more open errors:
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Go to the Open errors list for the specific flow step.
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Select the checkbox for the errors you want to delegate.
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Choose an assignment option:
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Single error: Select Assign errors in the specific row.
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Multiple errors: Select the checkbox next to the errors and then select Assign errors at the top of the list.
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Select a name from the list or enter a new email address in the Assign to new user field.
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Select Assign.
Tip
To remove an assignment, select the assignee's name and select Clear assignment.
[Screenshot: The Open errors list with multiple errors selected and the Assign button highlighted.]
The platform manages notifications to ensure users stay informed without receiving excessive emails:
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Wait period: The platform waits 15 minutes after the first assignment before sending an email. Any other errors assigned to that user during this window are bundled into one notification.
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Batch limit: Each email contains a maximum of 25 errors.
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Acceptance: New users must accept their invitation and sign in before they can view assigned errors.
Tip
Self-assignment: The platform does not send notifications if you assign an error to yourself.
Error notifications vs Error assignment notifications: Error notifications in an integration are sent only when you or your account owner/admin configure them for specifc flows, but assignment notifications are automatically sent when an error is assigned.
You can filter the error list to manage specific workloads or track progress.
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In the Errors list, select the Filter icon.
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Select the checkbox for specific users or Tags.
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Select Apply.
[Screenshot: The Filter sidebar showing the Assignee and Tags checkboxes.]
The platform uses identifiers to automatically route recurring errors to the same user.