Set up a connection to Retently – Celigo Help Center

Retently is a customer experience management tool that allows you to send NPS, CSAT, and CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instructions

Name your connection *

Enter a clear and distinguishable name.
Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

API key *

Enter your Retently API key.
Multiple layers of protection are in place, including AES 256 encryption, to keep your connection’s API key safe. When editing this form later, you must enter this token again; it is stored only when the connection is saved and never displayed as text.

Fetch data How to retrieve the API key

Tip: This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see Custom auth universal connector documentation.

How to retrieve the API key

Sign in to your Retently account.
Navigate to Settings > API keys.
Click Generate new API token.
Enter an API token name.
Click Generate API token.
Copy the API token.

Additional references