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Shopify - NetSuite integration app release notes, 2024.4.1

Known issues

Auto-assigning inventory includes expired serial and lot numbers

When assigning inventory details to a cash sale transaction, the Auto-assign inventory detail for NetSuite items setting incorrectly selects the expired serial and lot numbers rather than prioritizing available and non-expired numbers. To ensure that only valid and non-expired inventory details are automatically assigned, add the mapping condition as explained below:

Resolution steps:

  1. Open your Shopify – NetSuite integration app.
  2. Go to Flows > Order.
  3. Next to the Shopify order to NetSuite cash sale (add) flow, click Mappings to edit the field mappings.
  4. In the Destination record field (NetSuite), enter shouldHandleExpiredDate and set it as "true" in the Source record field (Shopify), as shown below:
mceclip0.png

Note: The mapping condition supports only the date formats MM/DD/YYYY and M/D/YY, not DD/MM/YYYY.

  1. Click Save & close.
  2. Repeat the NetSuite import mapping above for the Shopify order to NetSuite order (cash sale or sales order) flow.
  3. Now run the flows to import the orders correctly.

You can skip this procedure if you want the Auto-assign inventory detail for NetSuite items setting to randomly assign inventory numbers, irrespective of whether they are expired or non-expired.

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