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Set up a connection to ServiceTitan

Tanisha Ray
Updated

ServiceTitan is a comprehensive software platform designed for the home and commercial service industries, offering tools for managing scheduling, dispatch, invoicing, and customer relationships.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instruction

Name your connection * 

Enter a clear and distinguishable name.

Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

Environment * 

Select your ServiceTitan account environment:

  • Integration: if your account URL is https://api-integration.servicetitan.io

  • Production: if your account URL is https://api.servicetitan.io 

Tenant ID * 

Enter your ServiceTitan tenant ID.

How to retrieve the tenant ID 

OAuth 2.0 client * 

Select the OAuth 2.0 client that stores the client ID and client secret provided to you by ServiceTitan.

How to retrieve the client ID and client secret 

To add an OAuth 2.0 client and configure your credentials, click the plus (+) button. Click the edit button to modify a selected OAuth 2.0 client. For more information, see Create an OAuth 2.0 iClient resource

App key * 

Enter your ServiceTitan App key.

How to retrieve the app key 

How to retrieve the tenant ID

  1. Sign in to your ServiceTitan developer account.

  2. Navigate to Integrations > API Application Access. The Manage API application access page opens. 

  3. Choose the App you want to connect.

  4. From Application details, copy the Tenant ID.

How to retrieve the client ID and client secret

  1. Sign in to your ServiceTitan developer account.

  2. Click New apps.

  3. Enter an Application name and Organization name.

  4. Enter Celigo integrator.io Redirect URI.

  5. Enter the Tenant IDs.

  6. Select the Scopes.

  7. Click Save.

  8. Navigate to Integrations > API Application Access. The Manage API application access page opens. 

  9. Choose the App you want to connect.

  10. Allow access to the API scopes.

  11. Copy the Client ID.

  12. Copy the Client secret.

How to retrieve the app key

  1. Sign in to your ServiceTitan developer account.

  2. Click New apps.

  3. Enter an Application name and Organization name.

  4. Enter Celigo integrator.io Redirect URI.

  5. Enter the Tenant IDs.

  6. Select the Scopes.

  7. Click Save.

  8. Click the App. For more information, see App key.

  9. Copy the Application key.

Additional references

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