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Set up a connection to Oracle Field Service Cloud

Oracle Field Service Cloud is a cloud-based solution designed to optimize field service management by intelligently scheduling, routing, and tracking service technicians in real-time.

Set up a connection

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:

Setting

Instructions

Name your connection * 

Enter a clear and distinguishable name. Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.

Auth type * 

Select your Oracle Field Service Cloud authentication type (Basic or OAuth 2.0).

Subdomain* 

Enter your Oracle Field Service Cloud account subdomain. For example, if your account URL is https://<test123>.fs.ocs.oraclecloud.com, then test123.fs is your subdomain.

Auth type: Basic

Client ID *

Enter your Oracle Field Service Cloud client ID and append @instance name (subdomain). For example, if xyz1234 is your client ID and test123 is your instance name, then enter xyz123@test123.

How to retrieve the client ID and client secret

Client secret *

Enter your Oracle Field Service Cloud client secret. 

Multiple layers of protection, including AES 256 encryption, are in place to keep your secret safe. When editing this connection, you must re-enter this value each time; it is stored only when the connection is saved and never displayed as text.

How to retrieve the client ID and client secret

Auth type: OAuth 2.0

OAuth 2.0 client * 

Select the OAuth 2.0 client that stores the client ID and client secret provided to you by Oracle Field Service Manager.

How to retrieve the client ID and client secret 

To add an OAuth 2.0 client and configure your credentials, click the plus (+) button. Click the edit ( pencil.svg) button to modify a selected OAuth 2.0 client. For more information, see Create an OAuth 2.0 iClient resource

How to retrieve the client ID and client secret

  1. Sign in to your Oracle Field Service Manage account.

  2. Navigate to Configuration > and select the Application. For detailed information on how to create an application, see Authorize.

  3. From Authentication settings, copy the Client ID.and client secret.

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