The on-demand order sync and on-demand refund sync settings let you sync specific transactions immediately by entering their IDs. This article explains how to find the order ID, location ID, and refund ID in the Square dashboard.
ID format
Both the location ID and the order or refund ID are visible in the Square transaction URL. The required format is:
-
For orders:
locationid-orderid -
For refunds:
locationid-refundid
Find an order ID and location ID
- Sign in to your Square account.
- In the top-left navigation, select the menu icon.
- Select Transactions.
- Select the order transaction you want to sync.
- In the browser URL, locate the order ID and location ID.
Copy the values and enter them in the On-demand order sync field in the order flow advanced settings in the format locationid-orderid. Separate multiple entries with a comma.
Find a refund ID and location ID
- Sign in to your Square account.
- In the top-left navigation, select the menu icon.
- Select Transactions.
- Select the refund transaction you want to sync.
- In the browser URL, locate the refund ID and location ID.
Copy the values and enter them in the On-demand refund sync field in the refund flow advanced settings in the format locationid-refundid.