Set up a connection to Freshdesk

Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Our goal is simple: make it easy for brands to talk to their customers and make it easy for users to get in touch with businesses.

Freshdesk links: API Guide, Authentication

Name (required): Name the connection.

Connection type (required): The form will automatically choose Freshdesk.

Subdomain (required): You can find your subdomain by logging in to your portal. Enter the URL that displays in your browser after logging in.

Username (required): Username can be either your Freshdesk account email used to login to your Freshdesk account, or the API key associated with your account, depending on preference.

Password (required): The password will be created when the account is set up.