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Set up an OAuth 2.0 connection to PagerDuty

PagerDuty is an incident management platform that provides reliable notifications, automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Set up a connection

This video demonstrates creating a PagerDuty connection.

After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings: 

Setting Instructions
Name your connection * Enter a clear and distinguishable name.
Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.
API type Choose PagerDuty for this connection. The settings then become specific to the selected API type.
Auth type * Select OAuth 2.0 as the authentication type for this connection (the token option is described separately).
OAuth 2.0 client * To add an OAuth 2.0 client and configure your credentials, click the plus (+) button. Click the edit ( ) button to modify a selected OAuth 2.0 client. For more information, see Create an OAuth 2.0 iClient resource.
Fetch data How to retrieve client ID and client secret

Tip: This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see OAuth 2.0 auth universal connector documentation.

How to retrieve client ID and client secret

  1. Sign in to your PagerDuty developer account.
  2. Navigate to Integrations > Developer tools > App registration.
  3. Click Create new app. The Build an app page opens.
  4. Enter App name.
  5. Enter a Description.
  6. From Functionality, select Scoped OAuth or Classic user OAuth according to your requirement
  7. In Redirect URL, copy and paste the URL mentioned below depending on your instance:
    • For NA: paste https://integrator.io/connection/oauth2callback
    • For EU: paste https://eu․integrator.io/connection/oauth2callback
  8. Click Add.
  9. Check the Scopes according to your requirement.
  10. Click Save. The New client secret message appears.
  11. Copy Client ID.
  12. Copy Client secret. For more information, see OAuth functionality.

Important: If you do not copy your client ID and secret, you cannot see them again.

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