When you configure an export, import, other type of flow step using the prebuilt Medallia Experience Cloud connector, you can select any of the API operations listed below, organized by API type.
Note
If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the Medallia Experience Cloud API documentation. You can also create a composite endpoint for this application in HTTP mode.
|
Resource |
API endpoint |
Export |
Import |
|---|---|---|---|
|
Conversations: Channel adapter services |
Send outbound message |
X |
|
|
Get customer profile |
X |
||
|
Conversations: Conversations services |
Send channel messages |
X |
|
|
List channel conversations |
X |
||
|
Import API |
Perform data import |
X |
|
|
Discover available importers |
X |
||
|
Inspect importer |
X |
||
|
Perform async data import |
X |
||
|
Import: Feed file |
Get feed file summary |
X |
|
|
Get feed file detailed results |
X |
||
|
Query |
Perform query |
X |
|
|
Roles |
List roles |
X |
|
|
Get role |
X |
||
|
Speech |
Bulk ingest recordings |
X |
|
|
Users |
List users |
X |
|
|
Create user |
X |
||
|
Get user |
X |
||
|
Create or update user |
X |
||
|
Perform user action |
X |
||
|
Update user data access |
X |
||
|
Bulk download users |
X |