Tennie Maligalig
Activity overview
Latest activity by Tennie Maligalig-
Tennie Maligalig created an article, How to upload a bank file that failed to import
In Cash Application Manager, bank files might not have been successfully imported for various reasons. If you are unable to retry the error in the flow Bank file to NetSuite, try the manual option ...
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Tennie Maligalig created an article, How to update the payment currency when Cash App transaction changes
The payment currency is based on the primary currency selected for the NetSuite customer. In some instances, you will have to change the currency for Cash App transactions to the same setting as th...
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Tennie Maligalig created an article, How to recognize a non-numeric NetSuite Invoice Identifier in a Sales Order
In the flow Bank file to NetSuite, the Cash Application Manager searches for an Invoice Identifier within a Sales Order. However, the Integration app is trying to compare two numeric internal ID va...
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Tennie Maligalig created an article, How to resolve error message: Unable to load timezone file
Error message:Unable to load timezone file: Celigo/Resources/Celigo.lib.timezone.OlsonTimeZoneData.js | Name: UNEXPECTED_ERROR Message: nullTo resolve the error: Ensure Bundle ID 20038 and Bundle ...
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Tennie Maligalig created an article, Resolve the error “Invalid Organization or customer Ids found for the sales order that we are trying to sync”
Sign in to integrator.io and go to Zendesk Support - NetSuite Integration App. From Flows > Financials Sync, click NetSuite Sales Order to Zendesk Organization/User. Click to edit NetSuite Sal...
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Tennie Maligalig created an article, Resolve missing_param error “The field xxx was not found in the source data”
In the Zendesk Support – NetSuite Integration App Settings, navigate to User sync and check Find NetSuite Contacts in Zendesk using email address. Then, go to Flows > User Sync and update the M...
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Tennie Maligalig created an article, Sync your NetSuite customer record via a mass update that uses a saved search
If you are using a mass update that uses a saved search in NetSuite and need to update a custom field in the NetSuite customer record, be aware that this custom field update is not automatically sy...
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Tennie Maligalig created an article, Sync NetSuite case through a user event script
If you are using a user event script on a NetSuite custom record to create a NetSuite support case, we recommend that you use a scheduled flow to run your script. In NetSuite, navigate to your S...