Troubleshooting and FAQ's
- Resolve the error “Invalid Organization or customer Ids found for the sales order that we are trying to sync”
- Resolve missing_param error “The field xxx was not found in the source data”
- Sync your NetSuite customer record via a mass update that uses a saved search
- Sync NetSuite case through a user event script
- Mapping a Drop-Down Box on a Zendesk Ticket to a Drop-Down Box on a NetSuite Support Case
- File with Name Undefined Exceeded Max Size Limit
- Zendesk Authentication Error Received When Uploading Data
- Uninstalling the Zendesk Support - NetSuite Integration App
- Zendesk Support - NetSuite integration app Error: '{"Title":"Invalid Attribute","Message":"You Passed An Invalid Value For The Author_id Attribute. Must Be An Integer"}