Skip to main content
Celigo logo

Celigo

Integrate, automate, and optimize all your business processes

Submit a request Sign in
  1. Celigo Help Center
  2. Integration apps
  3. Zendesk Support – NetSuite
  4. Troubleshooting and FAQ's

Troubleshooting and FAQ's

  • Resolve {"error":{"title":"Invalid attribute","message":"You passed an invalid value for the id attribute. Invalid parameter: id must be an integer from api/v2/organizations/update"}}
  • Resolve the error “Invalid Organization or customer Ids found for the sales order that we are trying to sync”
  • Resolve missing_param error “The field xxx was not found in the source data”
  • Sync your NetSuite customer record via a mass update that uses a saved search
  • Sync NetSuite case through a user event script
  • Mapping a Drop-Down Box on a Zendesk Ticket to a Drop-Down Box on a NetSuite Support Case
  • File with Name Undefined Exceeded Max Size Limit
  • Zendesk Authentication Error Received When Uploading Data
  • Uninstalling the Zendesk Support - NetSuite Integration App
  • Zendesk Support - NetSuite integration app Error: '{"Title":"Invalid Attribute","Message":"You Passed An Invalid Value For The Author_id Attribute. Must Be An Integer"}
Celigo footer logo

3 Lagoon Dr.
Suite 130
Redwood City, CA 94065

(650) 579-0210
(650) 240-0143
info@celigo.com
Resources
  • Blog
  • Ebooks
  • Webinars
  • Events
  • Builder’s Hub
  • Celigo University
  • Videos

© 2025 Celigo, Inc. All Rights Reserved. | Privacy Policy | Security, Privacy, & Compliance | California Privacy Rights | Terms of Use | Legal Resources

x icon Linkedin icon YouTube Icon
installation, branding, customization