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  1. Celigo Help Center
  2. Zendesk Support – NetSuite integration app
  3. Troubleshooting and FAQ's

Troubleshooting and FAQ's

  • Resolve the error “Invalid Organization or customer Ids found for the sales order that we are trying to sync”
  • Resolve missing_param error “The field xxx was not found in the source data”
  • Sync your NetSuite customer record via a mass update that uses a saved search
  • Sync NetSuite case through a user event script
  • Mapping a Drop-Down Box on a Zendesk Ticket to a Drop-Down Box on a NetSuite Support Case
  • File with Name Undefined Exceeded Max Size Limit
  • Zendesk Authentication Error Received When Uploading Data
  • Uninstalling the Zendesk Support - NetSuite Integration App
  • Zendesk Support - NetSuite integration app Error: '{"Title":"Invalid Attribute","Message":"You Passed An Invalid Value For The Author_id Attribute. Must Be An Integer"}
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