Data Flow: Shopify Order to NetSuite Order Add Flow
Error Message: 'Failed to add/update customer for Shopify order #1234567. Please enter value(s) for: Last Name'
Resolution:
- Go to integrator.io and navigate to the Shopify Integration App Tile.
- Click the Flows > Order.
- Navigate to "Shopify Customer to NetSuite Customer Add/Update" and click the Mapping icon to edit the Field mappings.
- In the Mappings section, look for the 'desired field' (i.e. Last Name) in the left column fields. Click Edit (Gear icon) to view the Settings.
- Use "Multi-Select" option & enter this expression:
{{#if $.last_name}}{{$.last_name}}{{else}}{{$.addresses[*].last_name}}{{/if}}
This expression is saying if lastname is not NULL then use lastname, if it is null then use the address Last_name.
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