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Reporting and troubleshooting

Error management

Error management falls into two general categories:

  • Celigo platform – Errors encountered while developing and running an integration, including from integrator.io API requests

  • Third-party endpoints – Errors returned from an API while attempting to connect or make a server request

Error-handling tools include email notifications, visual dashboards, and the ability to retry data as sent or modified and in bulk operations.

In addition, Auto-resolve takes advantage of ML/AI to categorize errors and automatically retry intermittent errors, as well as the integrator.io API /error endpoint..

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Connection debug logs

Enable connection debugging and run the flow to view the request and response structures during that time period.

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Flow logs

The Flow run dashboard displays the timing, source, and significant changes for each flow processed. In addition, you can download a diagnostics ZIP file for each run, containing detailed JSON about each flow resource.

Separately and with more detail, the Tools > Reports page allows you to produce a list of all events that have run through one or more flows for a specified time period, according to the record’s trace key.

Flow step debug logs

Enable debug logs on individual flow steps for flow steps using HTTP connections to see the communication between integrator․io and each application in a flow step (such as an export, lookup, or import). The debug logs display the request made to the application and the response it returns, including the request URL, methods, and response codes.

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Test mode

You can debug a flow in test mode to ensure the flow processes your records as expected before enabling the flow. Enter mock data manually or make calls to your source and destination apps to retrieve live data to use for testing purposes.

When you run a flow in test mode, you can review the processing behavior of each flow step option (transformation, mapping, filter, or hook) and fine-tune your flow configuration to handle all variations of results or responses from each application endpoint.

For more information:

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