Investigate errors

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3 comments

  • Sultan El Uteibi

    What can cause these errors ?

     

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  • Sultan El Uteibi

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  • Anitha Abraham Community moderator Principal Technical Writer
    Celigo University Level 3: Master

    Sultan El Uteibi the error code indicates that it's a server-side error. In the export, it seems like we're not getting the required data from Magento 2. This perhaps could be a bug in Magento 2.
     Could you please try to replicate this export request in Postman? If it's successful and we're getting the data from Magento 2, then this could be a Celigo IA issue. You could raise a Support ticket so that we can investigate the matter. Thanks!

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