SysAid is an IT service automation software that supports admins to improve efficiency and reduce time to resolution.
Set up a connection
After you start the connection, configure it in the Create connection panel and complete all of the required * authentication settings:
|Name your connection *
|Enter a clear and distinguishable name. Throughout integrator.io imports and exports, you will have the option to choose this new connection. A unique identifier will prove helpful later when selecting it from a list of the connections in your account.
|Enter your SysAid account subdomain. For example, if your SysAid account URL is
company1234 is the subdomain.
|Enter your SysAid account ID provided by the SysAid team.
|Enter your SysAid username provided by the SysAid team.
|Enter your SysAid password provided by the SysAid team.
Multiple layers of protection, including AES 256 encryption, are in place to keep your password safe. When editing this connection, you must re-enter this value each time; it is stored only when the connection is saved and never displayed as text.
Tip: This connector documentation describes only the settings shown for the Simple view. For the corresponding HTTP settings, see Cookie auth universal connector documentation.