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Available SysAid APIs

When you configure an export, import, or other type of flow step using the prebuilt SysAid connector, you can select any of the API operations listed below*, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the SysAid API documentation. *You can also create a composite endpoint for this application in HTTP mode.

Resource

API endpoint

Export

Import

Action items

Get action items

X

Count action items

X

Approve action items

X

Reject action items

X

Complete action items

X

Reopen action items

X

Add-ons

List application add-ons

X

Get add-on parameters

X

Update add-on parameters

X

Test add-on connection

X

Refresh add-ons List

X

Assets

Get assets list

X

Get asset

X

Search Asset

X

CIs

Get CI list/form

X

Get CI types

X

Get CI view

X

Get CI relation types

X

Get CI relation

X

Update CI

X

Create CI relations

X

Delete CI relations

X

Filters

Get filters list

X

Get filter

X

Lists

Get all lists

X

Get list

X

Non-resource scenarios

Translate key

X

Password services

Get LDAP domains

X

Get password services permission

X

Get security question

X

Unlock account

X

Reset password

X

Update password

X

Resource bundle

Get RB translated keys

X

Get RB translated keys with given location

X

Service requests

Get service request list

X

Get service request form

X

Search service request

X

Count service request

X

Get service request template

X

Update service request

X

Close service request

X

Create service request

X

Delete service request

X

Add service request link

X

Delete service request link

X

Delete service request attachment

X

Add service request attachment

X

Add service request activity

X

Delete service request activity

X

Users

Get users list

X

Get user

X

Search users

X

Get user permissions

X

Get a user's permissions

X

Upload user's photo

X

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