Available SysAid APIs

Naga Sri Hari Gonaboyina

Updated November 25, 2024 17:23

When you configure an export, import, or other type of flow step using the prebuilt SysAid connector, you can select any of the API operations listed below*, organized by API type.

Note

If your API endpoint isn’t listed here, switch the flow step to HTTP mode and configure the endpoint provided in the SysAid API documentation. *You can also create a composite endpoint for this application in HTTP mode.

Resource	API endpoint	Export	Import
Action items	Get action items	X
	Count action items	X
	Approve action items		X
	Reject action items		X
	Complete action items		X
	Reopen action items		X
Add-ons	List application add-ons	X
	Get add-on parameters	X
	Update add-on parameters		X
	Test add-on connection		X
	Refresh add-ons List	X
Assets	Get assets list	X
	Get asset	X
	Search Asset	X
CIs	Get CI list/form	X
	Get CI types	X
	Get CI view	X
	Get CI relation types	X
	Get CI relation	X
	Update CI		X
	Create CI relations		X
	Delete CI relations		X
Filters	Get filters list	X
Filters	Get filter	X
Lists	Get all lists	X
Lists	Get list	X
Non-resource scenarios	Translate key		X
Password services	Get LDAP domains	X
	Get password services permission	X
	Get security question		X
	Unlock account		X
	Reset password		X
	Update password		X
Resource bundle	Get RB translated keys	X
Resource bundle	Get RB translated keys with given location	X
Service requests	Get service request list	X
	Get service request form	X
	Search service request	X
	Count service request	X
	Get service request template	X
	Update service request		X
	Close service request		X
	Create service request		X
	Delete service request		X
	Add service request link		X
	Delete service request link		X
	Delete service request attachment		X
	Add service request attachment		X
	Add service request activity		X
	Delete service request activity		X
Users	Get users list	X
	Get user	X
	Search users	X
	Get user permissions	X
	Get a user's permissions	X
	Upload user's photo		X