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Map shipping and payment methods

Diana Badgett
Updated

The BigCommerce - NetSuite integration app translates the shipping method and payment method on each BigCommerce order into the matching NetSuite values when it imports the order. You map each BigCommerce value to a NetSuite value, and you choose what happens when an order has a value you haven't mapped. This article is for integrator.io users who set up order syncing.

Map shipping methods

  1. In the integration app, go to Settings > Order > Shipping.
  2. In Ship Method Mapping, for each BigCommerce shipping method, enter the method in BigCommerce Ship Method, and select the matching NetSuite Ship Method.

  3. For Action to take if unique match not found, select one of these:

    • Fail Record: The order fails with an error. Use this to find out when a new shipping method appears in BigCommerce so you can map it.
    • Use Empty String as Default Value or Use Null as Default Value: The shipping method is left empty.
    • Use Custom Default Value: Every unmapped shipping method is set to the NetSuite method you select in Default Lookup Value. Use this to map all BigCommerce shipping methods to a single NetSuite method.
  4. Select Save.

Map payment methods

  1. In the integration app, go to Settings > Order > Payment.
  2. In Map Payment Methods, for each BigCommerce payment method, enter the method and select the matching NetSuite payment method. To cover payment methods that have no match, provide a default value.
  3. Select Save.

Map payment methods in the order flow mapping

If Map Payment Methods doesn't appear in Settings > Order > Payment, map payment methods with the static lookup in the order flow's mapping.

  1. In the integration app, go to Flows > Order, and select Mapping for BigCommerce Order to NetSuite Order Add.
  2. Find the mapping of payment_method to Payment Method (InternalId), and select Settings for it.
  3. Make sure Field mapping type is Lookup and Options is Static: Value to value.
  4. For each BigCommerce payment method, enter the value in Export field, and select the NetSuite payment method in Import field (NetSuite).

  5. For Action to take if unique match not found, select one of these:

    • Fail record: The order fails with an error.
    • Use empty string as default value or Use null as default value: The payment method is left empty.
    • Use custom default value: Every unmapped payment method is set to the NetSuite payment method you enter in Value.
  6. Select Save.